Ultra Roofing LLC ("Ultra Roofing," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information you provide to us through ultraroofingtx.com, our booking form, phone calls, and text messaging communications.
Information We Collect
When you request an inspection, quote, or service from Ultra Roofing, we may collect:
- Name
- Phone number
- Email address
- Property address
- Details about your roofing project or insurance claim
- Any information you voluntarily provide through our contact or booking forms
How We Use Your Information
We use the information you provide to:
- Schedule inspections, estimates, and roofing services
- Communicate with you about your project, appointment, or claim
- Send appointment reminders, service updates, and requested follow-ups
- Respond to inquiries submitted through our website or booking form
- Improve our services and website
SMS / Text Messaging Communications
By providing your mobile phone number to Ultra Roofing LLC, you consent to receive text messages from us related to appointment confirmations, scheduling, service updates, and requested follow-ups.
Message frequency varies based on your project and interactions with us. Message and data rates may apply. You can opt out of text communications at any time by replying STOP to any message. For help, reply HELP or contact us directly at (833) 356-7233.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors and third-party service providers does not include mobile information. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
How We Do Not Use Your Information
- We do not sell your personal information or phone number to any third party.
- We do not share your mobile opt-in data or consent records with third parties for their own marketing purposes.
- We do not use your information for purposes unrelated to providing you roofing inspection, estimate, or repair services.
Information Sharing
We may share your information with:
- Employees and subcontractors directly involved in performing your roofing project
- Insurance carriers or adjusters, only when necessary to process your claim and only with your authorization
- Service providers who help us operate our business (e.g., scheduling software, payment processing), under confidentiality obligations
We do not share your information with third parties for their independent marketing use.
Data Security
We take reasonable administrative and technical measures to protect the personal information you provide to us from unauthorized access, use, or disclosure.
Your Choices
You may:
- Opt out of text messages at any time by replying STOP
- Request that we delete your contact information by contacting us directly
- Ask us what information we have on file about you
Changes to This Policy
We may update this Privacy Policy from time to time. The effective date at the top of this page reflects the most recent revision.
Contact Us
Ultra Roofing LLC
321 Graben Ln, Rhome, TX 76078